Privacy Policy

Privacy Policy

At https://tips-from-brownsvilles-4×4-suspension-specialists.rgvtruckparts.com, also known as tips-from-brownsvilles-4×4-suspension-specialists (‘the Company’ or ‘we’), your privacy is of the utmost importance. This comprehensive Privacy Policy details our commitment to handling your personal data responsibly in alignment with various international privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

Scope

This policy governs all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not apply to any third-party platforms, applications, products, or services you may access via links on our platform. Each of these external entities will have its own privacy policies.

Processing Activities

Our processing activities cover various scenarios where your data might be involved, including:

  • Using our applications and services with valid user credentials
  • Visiting any of our websites that display this Privacy Statement in their footer
  • Engaging with us through communications such as newsletters, emails, calls, or texts/SMS

Personal Data Collection

We collect a range of personal data to provide and improve our services. This includes:

  • Account details necessary for user authentication
  • Payment information required for transactions
  • Financial records for accounting purposes
  • Purchase history to enhance customer experience
  • Mobile device identifiers for personalized service delivery
  • Location data for location-based services and store locator functionality
  • Customer feedback to improve our offerings
  • Social media information if linked to our services
  • Product details to tailor support and offers

We gather this information through direct user input, interactions with our services, and automated technologies such as cookies and tracking tools. Third parties that provide services to us may also share personal data, always in compliance with their privacy policies.

Cookies

Our website employs cookies to enhance user experience and facilitate analytics. These cookies are categorized into:

  • Strictly Necessary: Essential for the website to function correctly
  • Preference: Help remember your preferences and settings
  • Analytics: Used to understand how our visitors use the site and help us improve its performance

Users have control over non-essential cookies and can manage their preferences via our dedicated Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose has been fulfilled and the legal requirement is met, we take steps to delete or anonymize the data in a secure manner.

Security Measures

We are committed to protecting your personal data. To this end, we implement organizational safeguards and security measures that include encrypted communication channels and third-party services that comply with high standards of data protection.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children in this age range. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on where you are located, you may have rights under privacy laws regarding your personal data. These rights include:

  • Accessing the personal data we hold about you
  • Requesting the correction of inaccurate personal data
  • Asking for information to be deleted or the processing of your data to be restricted
  • Exercising your right to data portability
  • Objecting to certain types of processing, such as direct marketing
  • Withdrawing consent at any time, where relevant
  • Filing an appeal or complaint with our privacy team if you have concerns about our handling of your personal data

To exercise any of these rights, please contact our privacy team.

Changes to Policy

Our Privacy Policy may be updated from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we encourage you to review the policy regularly for any changes.

Contact Information

If you have any questions, wish to unsubscribe from a service, or want to know more about how we handle your personal data, please reach out to us at contact@tips-from-brownsvilles-4×4-suspension-specialists.rgvtruckparts.com or via written correspondence to the address provided on our website. Our privacy team is dedicated to addressing your inquiries and concerns.